Latest News - 23/05/2016

Solrx Prosport SPF 35 and SPF 44 Recall





 Hi All. Quite an Important message as there is a Product Recall now in place for Prosport Sunscreen SPF 35 and SPF44 supplied after August 2015. Please note that the SPF 15 is not affected by this recall.

 
The official recall is as below but please check the batch number if you have any Solrx Prosport in 35 or 44 factors. The batch number can be found at the crimped end of the tube (expiry date on one side and the batch number on the other) and if you have a 35 with 17H15 or a 44 with 16H15 please return it to your supplier. I say supplier just in case it was not from us,  as we cannot cover any other retail outlets returns.
Our sincere apologies as this product has been brilliant over the years and has been trusted by so many people, which is the very reason that the UK Importer has decided to recall even though there could be just a few faulty tubes.
 
SOLRX PROSPORT SPF35 (BATCH NO:  17H15) AND SPF44 (BATCH NO:  16H15)
 
We have decided to recall the above batches of Solrx Prosport sunscreen delivered into the UK August 2015.  (This does not affect any other Solrx Prosport products delivered prior to that date or SPF15).
 
The product recall is based on some inconsistencies in the performance of this manufacturing batch and does not affect every tube of the batch, however, out of an abundance of caution it is our decision to recall the batches concerned. 
 
If you have purchased a Solrx Prosport sunscreen with SPF44 (NO: 16H15) or SPF35 (NO: 17H15) – please return this product to the store originally purchased from for a refund.  
 
We are investigating the cause of the problem and hope to have a new batch of product soon.  

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